Privacy policy

PRIVACY POLICY

Last Updated: 28 January 2026

Effective Date: 28 January 2026

Helpful Charts Publishing - Educational History Maps

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OVERVIEW

Helpful Charts Publishing operates this store and website (IslamicCharts.com - A Project of Helpful Charts Publishing), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Our Business Activity: We operate an educational publishing house specializing in genealogy data, historical timeline posters, and visual learning materials for students, educators, and academic researchers. Our focus is strictly on Historical Civilization Studies and Genealogical Data Visualization.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

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PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

1. Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.

2. Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

3. Account Information: Including your username, password, security questions, preferences, and settings.

4. Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.

5. Communications with Us: Including the information you include in communications with us, for example, when sending a customer support inquiry or survey responses.

6. Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

7. Usage Information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

⛔ WHAT WE DO NOT COLLECT (Strict Policy)

To ensure compliance with Meta Business Tools Terms and global privacy standards, we do NOT collect, store, or process sensitive personal data, including but not limited to: ✗ Religious beliefs, practices, or affiliations ✗ Political opinions or party membership ✗ Health information or medical conditions ✗ Biometric data or genetic information ✗ Social security numbers or government IDs ✗ Any other sensitive information as defined by Meta Business Tools Terms or GDPR.

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PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers: Including when we engage them to enable certain technology (such as Shopify) and when they collect or process your personal information on our behalf.

  • From our partners or other third parties: Such as advertising partners (Meta, Google) strictly for non-sensitive data matching.

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HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

1. Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences, to send notifications to you related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, and to create a customized shopping experience for you.

2. Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing communications by email or text message, and to show you online advertisements for products or services on the Services or other websites. This is strictly for our Educational Products and based on items you previously purchased or viewed.

3. Security and Fraud Prevention: We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.

4. Communicating with You: We use your personal information to provide you with customer support, to be responsive to you, and to maintain our business relationship with you.

5. Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings.

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HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify: Vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With Business and Marketing Partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services (like Meta and Google) based on your online activity. Our business and marketing partners will use your information in accordance with their own privacy notices.

  • When you direct us: When you request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets.

  • With our Affiliates: Or otherwise within our corporate group (Helpful Charts Publishing).

  • In connection with a Business Transaction: Such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services.

Note: We do NOT sell your personal information to third parties.

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RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify.

To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

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THIRD PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms. 

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CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

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SECURITY AND RETENTION OF YOUR INFORMATION

Security: Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Retention: How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

  • Order Data: Retained for accounting/legal compliance (typically 7 years).

  • Marketing Data: Retained until you unsubscribe.

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COOKIES & TRACKING TECHNOLOGIES (Meta, Google, TikTok)

This section details our compliance with Advertising Policies.

  1. META PIXEL (Facebook & Instagram) Data Collected: Pages visited, products viewed (Educational History Charts only), add to cart, and purchase events. What We DO NOT Collect via Pixel: Religious beliefs, health data, or any sensitive categories defined in Meta Business Tools Terms. Purpose: To show you relevant educational materials and measure ad performance.
  2. Opt-Out Options: You can control how your data is used for advertising through multiple channels: • Facebook Ad Preferences: https://www.facebook.com/ads/preferences • Digital Advertising Alliance (DAA): http://www.aboutads.info/choices • European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/ • Cookie Settings: Adjust preferences through our Cookie Consent Banner • Browser Settings: Block third-party cookies in your browser

2. GOOGLE ADS & ANALYTICS Data Collected: Search queries, pages viewed, and conversion actions. Purpose: To analyze traffic and show relevant educational ads. Compliance: We strictly follow Google Ads Policies regarding sensitive interest categories.

3. COOKIE MANAGEMENT & OPT-OUT TOOLS

You have full control over your privacy and advertising preferences:

Industry-Standard Opt-Out Tools:
• Digital Advertising Alliance: http://www.aboutads.info/choices
• European Users: http://www.youronlinechoices.eu/
• Network Advertising Initiative: http://optout.networkadvertising.org/

Platform-Specific Controls:
• Facebook Ad Preferences: https://www.facebook.com/ads/preferences
• Google Ad Settings: https://adssettings.google.com/

Website Controls:
• Cookie Consent Banner: Manage preferences when you visit our site
• Browser Settings: Block or delete cookies through your browser

Note: Opting out of advertising cookies will not stop you from seeing ads, but they will be less relevant to your interests.

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YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.

  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf.

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COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

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INTERNATIONAL TRANSFERS

Please note that we may transfer, store and process your personal information outside the country you live in. Our business is based in Pakistan, but our platform (Shopify) and partners (Meta, Google) operate globally. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date and provide notice as required by applicable law. 

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CONTACT US

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please visit our contact us page:

Business Hours: Monday-Saturday, 9:00 AM - 6:00 PM PKT

Response Time: We aim to respond to all privacy inquiries within 48 hours.