Frequently Asked Questions

HELP CENTER & ACADEMIC RESOURCES

1: Order Support & Logistics:

For support regarding existing orders or to track your shipment, please refer to our Order Tracking page.

2: Digital Licensing & Intellectual Property

Q: Are digital copies (PDFs) available for research?

A: To protect copyright integrity and ensure the authenticity of our educational materials, we do not distribute digital, PDF, or soft-copy versions. All resources are exclusively available as high-quality physical prints.

3. Institutional & Bulk Pricing

Q: Is there special pricing for bulk orders or schools?

A: Yes. We support educational institutes and families with volume-based pricing.

• • Large Format: Automatic price adjustments (10% to 20%) apply for multi-unit orders.

  • Medium Format: A maximum adjustment of 10% is applied for orders of 2+ units.

4. Framing & Presentation

Q: Do the educational charts come with frames?

A: To ensure the safety of the artwork during transit, all charts are shipped in reinforced protective tubes without frames. Shipping glass/frames poses a high risk of damage. Our dimensions are standard, making compatible frames easily accessible at local stationery or framing outlets.

5. Material & Durability

Q: Are the charts laminated?

A: We utilize Premium Resin-Coated (RC) Photo Luster Paper (260 GSM). This is an archival-grade material where the paper base is sealed between polyethylene layers, making it naturally water-resistant and durable without the need for synthetic lamination.

6. Print Quality & Archival Standards

Q: What are your printing standards?

A: Our educational resources are produced using Museum-Grade Printing Technology. We exclusively use imported Japanese Branded Inks to ensure high-definition text clarity and fade resistance. Combined with our heavy-weight 260 GSM paper, these charts are designed for long-term educational use.