Tracking Help

Your order will ship approximately 1-2 business days after you place it. Once it ships, you will receive a confirmation email with a tracking link.

To track your shipment, click on the red colored tracking number sent in the email and it will automatically redirect you to the courier company's website. If you can't find the email, check your spam folder.

IMPORTANT: If we need more information about you, such as a VAT ID or a photo of your national identity card, we may get it from you. This information is not required by us but by the courier company sometimes. If required, you will send this document to our official email only, not via WhatsApp or any other means.

If it has been longer than 15 days (Pakistan) or 30 days (International), click here to request a refund or resend.